Privacy Policy

Last Updated: 25/08/2026

1. Introduction

Welcome to Crease Lightening. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our ironing and laundry services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise contact us.

• Personal Info: Name, phone number, email address, and collection/delivery address.
• Account Data: Securely stored credentials and booking history.

3. How We Use Your Information

We use the personal information collected via our website for a variety of business purposes described below:

• To fulfill and manage your orders and collections.
• To send administrative information to you, such as receipts and service updates.
• To communicate with you regarding your bookings.

4. Data Security

We use industry-standard security measures (including Firebase Authentication and encrypted databases) to protect your personal information. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. Contact Us

If you have questions or comments about this notice, you may email us at customerservice@crease-lightening.co.uk or call us at 07380 140 231.